Contact
Contact CoverageWon
We're here to help. Whether you have a question before purchasing, need help with your download, or have a concern about your order — email us and we'll get back to you.
Contact Information
📧 Email: support@coveragewon.com ⏱ Response time: Within 2 business days (Monday–Friday)
📍 Business address: CoverageWon Casablanca, Morocco
Common Issues — Quick Help
Didn't receive your download link? Check your spam or junk folder first. If it's not there within 1 hour of purchase, email us with your order number and the email address used for purchase.
Download link expired? Links are valid for 30 days. Email us with your order number and we'll send a fresh one immediately.
Can't open the PDF files? Download Adobe Acrobat Reader for free at adobe.com — it works on all devices. Or drag the PDF into Google Chrome.
Billing question or duplicate charge? Payments are processed by Paddle. For billing questions, email us at support@coveragewon.com with your order number — or contact Paddle support directly at paddle.com/support. We'll resolve any billing issues quickly.
Question about refunds? See our Refund Policy page, then email us if your situation applies.
Found our products being shared without permission? Please report unauthorized distribution to support@coveragewon.com. We take intellectual property violations seriously.
What to Include in Your Email
To help us resolve your issue as quickly as possible, please include:
- Your order number (found in your Paddle receipt email)
- The email address used for purchase
- A clear description of your question or issue
CoverageWon — coveragewon.com Educational resources for navigating health insurance appeals. For educational and informational use only.