Acceptable Use Policy

Acceptable Use Policy

Effective date: August 2026

Purpose

This Acceptable Use Policy ("AUP") describes the rules for using coveragewon.com and our Products. By accessing our website or purchasing our Products, you agree to comply with this AUP.

Permitted Use

You may use coveragewon.com and our Products for:

  • Personal research into the health insurance appeal process
  • Your own individual insurance appeal preparation
  • Educational understanding of your rights under federal law
  • Legitimate personal use by immediate family members for the same appeal matter

Prohibited Uses

7.1 Commercial and Professional Use

You may NOT use our Products to:

  • Provide services to clients, patients, customers, or any third parties
  • Operate a patient advocacy, legal, or consulting service using our templates
  • Resell our Products or their derivative works under any circumstances
  • Use our Products in any commercial context without written permission from CoverageWon

7.2 Misrepresentation

You may NOT:

  • Claim that our Products constitute legal advice or were prepared by an attorney
  • Represent yourself as affiliated with, endorsed by, or employed by CoverageWon
  • Alter our Products in any way that removes disclaimers or changes their meaning
  • Misrepresent the nature or legal status of our Products to any third party

7.3 Unlawful Use

You may NOT use our website or Products to:

  • Engage in any activity that violates applicable law
  • Commit fraud or assist another in committing fraud
  • Attempt to deceive any insurance company, regulatory body, or court
  • Facilitate any activity that violates any person's rights

7.4 Technical Abuse

You may NOT:

  • Attempt to gain unauthorized access to any part of our website or systems
  • Scrape, crawl, or systematically download content from our website
  • Reverse engineer, decompile, or extract source materials from our Products
  • Use bots or automated tools to access our website
  • Attempt to circumvent any security or access controls

Enforcement

Violation of this AUP may result in:

  • Immediate revocation of your product license without refund
  • Suspension of access to our website
  • Legal action for breach of contract, copyright infringement, or other applicable claims
  • Reporting to relevant authorities where required by law

Contact

To report a violation of this policy or seek permission for an unlisted use: Email: support@coveragewon.com